Caroline has extensive travel experience and has worked at The Castle for more than 7 years. Her local knowledge is legendary as is her West Country hospitality.
If you need to know anything about Somerset or would like to arrange something special during your stay, Caroline can help you make those arrangements.
Caroline, I would like to thank you and your team. We all had a great time and your staff couldn’t have been more helpful. We will be arranging a similar trip next year and I will certainly be in touch. With thanks and kind regards,
Whenever I’ve worked with the Castle Hotel, I’ve always found that no query or request is too much to ask! Everyone is friendly and efficient, without exception, and the service they provide is impeccable. As Events Co-ordinator, The Castle removes any stress from organising our stay, which certainly makes my life a little easier!!
I stayed at The Castle Hotel for four nights with a group of other women who were touring gardens in the general vicinity. The staff at the hotel were friendly, efficient and helpful. The breakfast buffet was nice and the fine dining room outstanding. Service throughout was very, very good.
Caroline, you have worked so hard and all looked after us so well. Thank you for everything.
We stayed as a group in your hotel from in August and you where so kind to make us a photo of the group! We want to thank you very much for your kindness and the lovely stay in the hotel.
Caroline, we really enjoyed our stay at The Castle and hope to return next season. The private dining room was wonderful, food was terrific, and a good time was had by all. Your morning crew does a great job of getting breakfast ready quickly.
This is the most comfortable hotel we've ever stayed in. The bed is superb - the staff all so friendly and helpful and the breakfasts the best ever. I'm looking forward to returning in November.
Our client was impressed by the friendliness of the staff. The willingness to help. The cleanness of the hotel and specially the rooms. Pleasantly surprised about the quality of the food served. It is with great joy that they look back at their stay at the Castle Hotel. An impression of the trip can be seen on youtube.
Firstly we must thank you and everyone at the Castle, including the staff at Brazz, for a most enjoyable stay and excellent meal. We very much hope to return to The Castle on another occasion.